Privacy Policy

Privacy Policy


Purpose. The purpose of this Privacy Policy is to describe how HI-TAPO LLC, a California limited liability company (“Company”), collects, uses and shares information about you through (i) online interfaces (e.g., websites) owned and controlled by Company, including (collectively referred to herein as the “Site”); and (ii) Company’s mobile application (the “App,” and together with the Site, collectively, the “Service”). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us or contact us as described at the end of this Policy.

Our Privacy Policy explains:
> Information That We Collect
> How We Use and Share Your Information
> Access to Your Information and Choices
> Security of Your Information
> Consent to Processing of Personal Data in United States
> Changes to Our Privacy Policy
> Questions and How to Contact Us

Scope; Third Party Sites. This Privacy Policy applies only to information we collect at and through the Service. Our Service may also contains links to third party sites (including third party payment processors) that are not owned or controlled by Company. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Service and to read the privacy statements of each and every website that collects personal information.
Terms of Service. Please note that your use of our Service is also subject to our Terms of Service.



Information You Provide to Us
We collect information you provide to us, for example when you create or modify your account, register to use our Service, purchase products or services from us, request information from us, contact customer support, or otherwise communicate with us. This information may include:
Home address
Email address
Mobile phone number
Age or age range
Existence of a medical condition requiring frequent intervention
User generated content (posts, feedback, comments, photos, videos, messages, etc.)
Vehicle type or other transportation information (e.g., age of vehicle, commuting routes and other commuting information)
We also collect information you provide to us with respect to persons with whom you desire to notify and share information in the event of a law enforcement encounter (referred to herein as “Key Persons”). This information may include:
Home address
Email address
Mobile phone number
Relationship to you
Information We May Collect From Third Party Sources
We may collect the following information about you from time to time from third party sources, including U.S. Census data other third party brokers:
Work address
Telephone number
Date of birth
Demographic information (which may include but is not limited to income, household size and composition)
Vehicle type or other transportation information (e.g., age of vehicle, commuting routes and other commuting information)
Criminal history
Information We Collect Automatically Through Your Use of the Service
Duration of law enforcement encounters
Video/audio recordings of law enforcement encounters
No Information from Children Under Age 13
If you are under the age of 13, please do not attempt to register with us at the Site or the App or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us.



To Provide Services and Information. We collect information from you in order to register and service your user account; provide information that you request from us; send you promotional materials or advertisements about our products and services, as well as new features and offerings; and administer surveys, sweepstakes, promotions and contests.
Sharing with Third Parties. We may provide information to third party service providers that help us operate and manage the Service. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.
Additionally, when you engage the Service during a law enforcement encounter, we will share your personal information, including your name, phone number, email and geo-location, with your designated Key Persons. Your information, including your comments, photos and videos may also be shared with third parties when you choose to post or share such materials via the Service.
Aggregated and Anonymized Data. We may analyze, publish and otherwise share aggregated and anonymized data regarding law enforcement encounters (e.g., general locations of police stops, duration, law enforcement officers involved, etc.) for informational purposes.
Your Consent. In addition to the sharing described elsewhere in this Policy, we will share information about you, including personal information, with companies, organizations or individuals outside of Company when we have your consent to do so.
Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of Company if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
Enforce applicable Terms of Service, including investigation of potential violations.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety of Company, our users, customers or the public as required or permitted by law.
Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business, the Site and/or the App to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless otherwise permitted by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently.



You can access and update certain information we have relating to your user account by signing into your account and going to the “Settings” section of the Site or App. If you have questions about personal information we have about you or need to update your information, you can Contact Us or call us at (949) 326-8949. You can opt-out of receiving marketing and promotional emails from Company by going to the “Settings” section of the Site or App, or by using the opt-out or unsubscribe feature contained in the emails.
If you would like to close your user account, you can Contact Us or cancel your account via the App Store, Google Play, or Stripe, as applicable. If you close your account, we will no longer use your user account information. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.



We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails and other communications you send to us through the Site or the App are not encrypted, and we strongly advise you not to communicate any confidential information through these means.



If you are a resident of the European Economic Area (EEA) or other jurisdiction outside of the U.S., in order to provide our Service, products and services to you, we may send and store your personal information (also commonly referred to as personal data) outside of the EEA, including to the United States. Accordingly, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred. By using and accessing the Site or the App, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.



Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.



If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us, email us at, call us at (949) 326-8949 or contact us by US postal mail at the following address:

P.O. Box 4351
Mission Viejo, California 92690